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Policies

Shipping Policy

Free shipping on every order to the contiguous US. Orders ship within 1–5 business days.

Where we ship

The 48 contiguous US states. We can't ship to Alaska, Hawaii, US territories, APO/FPO/DPO addresses or internationally yet.

Processing time

Orders are made to order and fulfilled from US facilities. They usually leave the warehouse within 1–5 business days (Monday–Friday, excluding holidays). Very large orders can take longer, and we'll email you if yours will.

Shipping options

OptionTransitCost
Standard (USPS)2–4 business daysFree
Express (USPS Priority)1–3 business days$15.00

Transit time starts when your order ships. Total delivery time is processing plus transit.

Tracking

You'll get a tracking link by email as soon as your order ships.

Subscriptions

Each renewal is processed and shipped the same way, starting on its billing date.

Address errors

Please check your address at checkout. If it's wrong, email contact@mootropic.com within 12 hours and we'll try to fix it. If a package comes back to us because of an incorrect address, we can reship it for the cost of shipping.

Lost, stolen or damaged

See our Refund & Return Policy. We'll make it right.

Split shipments

Larger orders may arrive in more than one package at no extra cost.